Human Resources
Telework Agreements
Human Resources / Telework Agreements
At Georgia Tech, in-person work is the standard. However, telework may be approved when it aligns with the needs of the role, the employee’s performance, and the goals of the unit.
All telework agreements must be submitted through the Telework Workspace and are reviewed and approved by the employee’s supervisor, department head, and appropriate senior leader.
Renewal eligibility is tied to performance. Employees must receive an overall performance rating of “Meets Expectations” or higher to renew an existing telework agreement.
Employees rated as “Needs Improvement” or “Unsatisfactory” are not eligible for renewal.
Supervisor Support for Onsite Expectations
Supervisors play a critical role in setting clear expectations for on-site presence and guiding employees through the telework process.
As part of this responsibility, supervisors are expected to:
- Reinforce the institution’s standard expectation of in-person work
- Align telework requests with the operational needs and responsibilities of each role
- Evaluate telework renewals based on both performance outcomes and role-based eligibility
Tools and resources to support these responsibilities—including FAQs, timelines, and evaluation guidance—are available on the Performance Management webpage.
Understanding Flextime
With supervisor approval, staff can work a flexible in-person schedule that accommodates flexibility with work hours. For example, working from 7 a.m. to 4 p.m. instead of 8 a.m. to 5 p.m.
Need Assistance With Your Workspace?
Infrastructure and Sustainability is working with department and unit leads to provide facility-related recommendations and best practices to enable in-person work.
Learn more.
Frequently Asked Questions
What is Georgia Tech’s standard work model?
On-campus, in-person work will become the standard beginning with the 2025–2026 academic year, effective Aug. 1. The Institute will be staffed during core business hours Monday through Friday and determined by the business needs of the unit. Exceptions will be approved for specific, limited circumstances and require a formal request. To complete a request for telework visit: GT ASC HR Services
What happens to preexisting Working @Tech arrangements?
All existing Working@Tech Arrangements for non-faculty staff positions were frozen on April 30 and can remain effective until July 31 with supervisor agreement. Requests to maintain fully remote or hybrid working arrangements must be submitted and approved through the ServiceNow request for Teleworking Arrangements. Employees who were hired into roles that were designated as hybrid or remote must submit a request and approval process. Flexible work arrangements may be discontinued or revised at any time. The employee, supervisor, and/or designated authority may end the arrangement by providing written notice a minimum of 14 calendar days in advance
Are faculty required to complete telework agreement requests?
Faculty are not currently required to submit a telework request in the HR instance of ServiceNow. However, faculty members who have staff reporting to them will be required to review and approve telework requests. Faculty will maintain their on-campus presence as required in fulfilling their instructional, scholarly, service, and student mentorship duties.
What specific, limited circumstances are eligible for telework?
If applicable, employees can request reasonable accommodations under the Americans with Disabilities Act (ADA). The Office of Equal Opportunity, Compliance, and Conflict Management (EOCCM) receives reasonable accommodation requests due to disability, pregnancy, or religion. EOCCM makes recommendations based on a review of an employee’s essential functions, individual medical needs, limitations, accessibility or related – concerns. Learn more at eoc.gatech.edu/employee-accommodations.
Other requests for hybrid or remote telework arrangements must meet specific criteria outlined in the formal request process. The criteria are as follows:
- Service Delivery Model conducive to Remote Work
A service delivery model is a plan that explains how services are given to clients or customers.
- Business needs of the College/School/Department
A business need is a specific requirement, objective, or problem that a business must address to achieve its goals.
- Critical Skills/High Needs Job Type
Critical skills are essential abilities and competencies required to execute tasks of high demand. Critical Skills also describe roles that are hard to fill.
- Other Approval Considerations
If a supervisor selects “Other” as a reason to approve a telework agreement, they will need to provide a justification that is closely related to one of the reasons above. There is a 1000-character space limit provided for this justification.
If you are having technical issues with submitting or approving telework requests, please submit a ticket:
If you need additional support, or have specific and personal concerns, please submit details here:
Telework Arrangement Approval Process
- Telework requests must be approved by the supervisor, school chair/department head, and the relevant cabinet member, dean, or vice provost.
- Requests to work fully remote will also require the approval of the Chief Human Resources Officer.
